--Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is … Download it once and read it on your Kindle device, PC, phones or tablets. Steve Portigal Author of Interviewing Users, Founder of Portigal Consulting View Full Profile. As someone who’s been in the trenches for decades now running his own successful consultancy, Steve has done a great deal of both ‘interviewing users’ and ‘talking to companies about ethnography.’ What can interviews tell us? Get Free Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal 5 Clever Interview Questions to Uncover Candidates' Hidden Strengths. In the following two-part series, Maish and Steve take turns discussing some of … It does provide some examples but they are not something interesting, nor is the practical advice given. If you're looking to take the next step from UI designer to UX researcher, then definitely invest in this book. Be the first to ask a question about Interviewing Users. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Probably good for beginners. Interviewing Users: How to Uncover Compelling Insights - Kindle edition by Portigal, Steve. Steve Portigal helps companies think and act strategically when innovating with user insights. Steve Portigal helps companies think and act strategically when innovating with user insights. Everyone can ask questions, right? He’s the author of Interviewing Users: How to Uncover Compelling Insights and Doorbells, Danger, and Dead Batteries: User Research War Stories, a delightful collection of strange tales from more than sixty researchers that describes what it’s like to go out into the world to study real people. So if you were looking for more details on analyzing interview data. Whether you’re new to the practice or a user research veteran, there’s always something to learn. I've interviewed real-life rock stars on this site and probably 100 people for my books. Use features like bookmarks, note taking and highlighting while reading Interviewing Users: How to by Rosenfeld Media. There are no discussion topics on this book yet. I found it tedious to read, not only because of the small font size and obviously poor choice of the red background and white text which caused even my eyes (and I have perfect vision) to burn. You can literally eat, drink and sleep with eBooks if you visit the Project Gutenberg website. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. Interviewing Users 3 Portigal We help companies discover and act on new insights about their customers and themselves Portigal 4. Despite the title this book cover much more than just interviewing users, I could say it's a perfect primer on user research as a whole because it does cover the fundamentals, the why's, the contexts and the afters (the final chapter on instilling research culture in companies was a great surprise of a book that did so well on everything else also covering the mote corporative and political side of Design). There is only a short chapter on the data analysis and how to make sure your organisation appreciates this type of work. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Think about "Moments of Impact" which isn't really about interviewing but much better for advanced users.. Good introduction for people learning design thinking and ethnography, something I would consider for students. Take care of your food, drink, and restroom needs in advance.”, http://rosenfeldmedia.com/books/interviewing-users/, Readers' Most Anticipated Books of December. Everyone can ask questions, right? If you like books and love to build cool products, we may be looking for you. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is … Elizabeth F. Churchill, Director of Human Computer Interaction, eBay Research Labs. July 9, 2018. Steve Portigal is a true user research pioneer. I read it, absorbed it but it wasn't amazing for my context. Let us know what’s wrong with this preview of, Published Steve Portigal What common mistakes do people make when interviewing users, and how can you avoid them? magnetise.pl: user experience, usability, information architecture, interaction design – Steve Portigal, “Interviewing Users: How to Uncover Compelling Insights” Interviews are an essential part of UX research, aimed at learning and deeply understanding others. Steve Portigal is a principal at Portigal Consulting and an author of the book Interviewing Users (Rosenfeld Media, 2013). USER INTERVIEWS. Posted on November 24, 2014 by Steve Portigal . This is my Foreword for a new book on ethnographic method from Steve Portigal, Interviewing Users. Designing the Problem, my keynote from ISA14. It's a concise, foundational tool for anyone interested in conducting user research for an organization. … Unfortunately, that's not the case. What UX Researchers Can Learn from "Interviewing Users" by Steve Portigal (And How to Apply It to Remote Research) “Interviewing Users” has in-depth advice for in-person interviews. If you're entering the world of user testing, I suggest first reading Rocket Surgery Made Easy by Steve Krug. Really awesome book with fantastic pointers on how to conduct user interviews and how to act when performing the tasks. Of course, you cannot leave your research … In his book Interviewing Users, Steve Portigal mentions how he is often asked about surprising things ever learned during fieldwork, and how he always struggles to answer. They may seem straightforward, but skillfully talking to people requires deliberate practice and fine-tuning over time. Tweet .. ‍. Interviews are a qualitative research method. Why should business people be interviewing their users? Book by Steve Portigal. Doorbells, Danger, and Dead Batteries: User Research War Stories Doorbells, Danger, and Dead Batteries examines the bizarre, comic, tragic, and generally astonishing experiences that … Portigal Consulting founder Steve Portigal speaks at corporate events and conferences. ).”. It's practical, it's full of examples, it contains short stories from the field, it also contains opinions from other researches and ... it's short :). Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. This is for the serious user researchers that want to define their craft. So, when I heard Steve was writing a book on the art and craft of design research, I immediately ordered a copy. To that end, I recently sat down with Steve Portigal to talk about his book Interviewing Users. rosenfeldmedia.com/books/interviewing-users/ Jon Kolko VP, Design, MyEdu & Director, Austin Center for Design. Wonderful book chock full of practical strategies and helpful tips that only can come from someone with a ton of experience during this type of research. We will explore: • Importance of rapport-building and listening • Techniques • Review different types of questions • Why you need to have a range of question types • What type of participants to recruit and how to find them ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨ ). Goodreads helps you keep track of books you want to read. Just a moment while we sign you in to your Goodreads account. He teaches the importance of learning how to interview users correctly, rather than just “winging it,” in order to get accurate answers to the right questions. Steve Portigal, a fixture on the design research scene and founder of Portigal Consulting, has written a new book titled Interviewing Users. Unfortunately, that's not the case. Yet sometimes we forget that in order to gain the most useful insights, we need to continually practice and develop this skill. Learn how to translate those insights to remote interviews. You'll move from simply gathering data to uncovering powerful insights about people. There are lots of practical examples of why this method works and how to make it work for you. Interviewing is a foundational user research tool that people assume they already possess. Samantha McLaren. Steve Portigal is among the best-known user experience researchers. This is my Foreword for a new book on ethnographic method from Steve Portigal, Interviewing Users. Let’s explore how to work together! This is a fantastic introduction to conducting user interviews, it's very light, easy to read, has good examples to illustrate all points that Portigal is making. Interviewing users is undeniably one of the most valuable and commonly used user research tools. I enjoyed the book. I read Steve's book several years ago and it changed how my Product Mgt group conducted contextual interviews. To see what your friends thought of this book, Interviewing Users: How to Uncover Compelling Insights, Amazing book about user research. Interviewing is a foundational user research tool that people assume they already possess. Overview. Steve’s book is based on his extensive expertise with qualitative ethnography, and is a must-read for students of design research. Josh moved Interviewing Users lower Josh moved Interviewing Users from Currently Reading to Finished Reads Josh on Interviewing Users. Unfortunately, that's not the case. Recommended Designing for … I've interviewed people as part of the recruiting process and a bunch as they walked out the door. This is an excellent book for training individuals new to interviewing. Steve Portigal is an informative and fun teacher. This is a fantastic introduction to conducting user interviews, it's very light, easy to read, has good examples to illustrate all points that Portigal is making. Would HIGHLY recommend. After reading “Interviewing Users” I wanted to share my impressions and thoughts. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. If the participant isn't the right user, still complete the interview if you're at their place. Surprisingly, this book is not only a useful guide on how to interview users but also on how to talk to people in your life when you really want to make it about them, not you. Allan Chochinov Editor in Chief, Core77 Portigal’s common-sense guide to interviewing is an excellent primer on methods and techniques. Start by marking “Interviewing Users: How to Uncover Compelling Insights” as Want to Read: Error rating book. –Foreword– I was just looking at YouTube in a brave attempt to keep in touch with popular music, and I found the musician Macklemore doing a hip-hop celebration of the thrift store. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. Interviewing Users ‹#› Portigal Click to edit Master title styleThe interview guide (or field guide) A detailed plan of what will happen in the interview • Questions, timing, activities, tasks, logistics, etc. Interviewing Users: How to Uncover Compelling Insights. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. You'll move from simply gathering data to uncovering powerful insights about. Steve Portigal on Interviewing Users: Uncovering Compelling … This is one of those books you’ll go back to, again and again.”, Jared Spool, Principal at User Interface Engineering, “Steve Portigal’s fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that’s as inspiring as it is instructive.”. Portigal agreed to answer a few questions for us, and we think you’ll find his answers helpful and enlightening. Leans very heavily on the practical side of conducting ethnographic interviews rather than the academic side of things, and does so extremely well! My consulting projects range from weekly coaching to intensive multi-month engagements. Refresh and try again. Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. Interviewing is a foundational user research tool that people assume they already possess. Interviewing is a foundational user research tool that people assume they already possess. Not for practitioners, too basic. Unfortunately, that's not the case. I chose this book having met Steve Portigal at UX Hong Kong a few years back. Interviewing Users. I really enjoyed narrative. I read Steve's book several years ago and it changed how my Product Mgt group conducted contextual interviews. Interviewing Users: How to Uncover Compelling Insights by Steve Portigal at AbeBooks.co.uk - ISBN 10: 193382011X - ISBN 13: 9781933820118 - Rosenfeld Media - 2013 - Softcover He is the author of Interviewing Users: How to Uncover Compelling Insights and recently Doorbells, Danger, and Dead Batteries: User … I see people who are less experienced trying too hard to direct their interviewees: “So, would you say that you live a hectic lifestyle?” “Is your network … SOLUTIONS. Steve Portigal’s fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that’s as inspiring as it is instructive. Interviewing Users: Uncovering Compelling Insights by Steve … Read "Interviewing Users How to Uncover Compelling Insights" by Steve Portigal available from Rakuten Kobo. His book compiles the insights he has gained from decades of conducting ethnographic research into a highly accessible, informative, and … His articles on culture, design, innovation and interviewing users have been published in Interactions , Core77 , Ambidextrous and Johnny Holland . David Klose. I thought the experience he offers is right in line with what I've been learning. Steve is the Principal at Portigal Consulting LLC – a consultancy that helps companies discover and act on new insights about their customers and themselves. Interviewing Users Steve Portigal. If you are experienced in conducting interviews, you can use this book as a quick knowledge refresher. Portigal Consulting founder Steve Portigal speaks at corporate events and conferences. Unfortunately, that's not the case. Very digestible and surprisingly short(er) than what I was expecting, but length in no way is a similar reflection of the content. Transforms questions-we-want-answers-to into questions-we-will-ask Interviewing Users: How to Uncover Compelling Insights, Getting Ready to Conduct Your Interviews (. Editor’s Note: This post for May’s Special Edition on ‘Talking to Companies about ethnography’ comes from Steve Portigal who has a new book out this month titled Interviewing Users. This site features a massive library hosting over 50,000 free eBooks in Interviewing Users : Interviewing is a foundational user research tool that people assume they already possess. If you're entering the world of user testing, I suggest first However, as someone was originally trained how to interview in the qualitative methods courses that I completed during my public health graduate coursework, I highly recommend this text across academic domains as it covers all the basics in a clear and well-articulated manner. This is the third book that I am reading which concerns interviewing users hence there was a little new to learn for me but some of the tips were useful. Portigal lays out a general framework for interviewing, and discusses planning, conducting, documenting, evaluating, and reporting the interview. This is a must read for any researcher going out there and exploring other people's behaviors and attitudes in their day-to-day interactions with any given product/service. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. Unfortunately, that's not the case. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is a must-read for students of design research. You can find some useful and practical tips around the whole interviewing process. Download (mp3: 9.9MB, 43:01) Steve Portigal talks to Gerry Gaffney about conducting interviews for user research. Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. Released in 2013, Interviewing Users has quickly become a classic, recommended for anyone who should be talking to users. Interviewing Users : Interviewing is a foundational user research tool that people assume they already possess. Actions. Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. Interviewing Users Portigal Click to edit Master title style Portigal Consulting www.portigal.com @steveportigal steve@portigal.com +1-415-894-2001 Thank you! Researchers, designers, managers and leaders all benefit from interviewing techniques and tools that enable you to conduct informative interviews with anyone. This was jam packed with fantastic learnings and advice that I'm thrilled to take with me in the field! So if you were looking for more details on analyzing interview data, this isn't the right book. Everyone can ask questions, right? July 9, 2018. I really enjoyed this book. Yet sometimes we forget that it's a skill we need to learn, because: It's based on skills we think we have (talking or even listening) It's not taught or reflected on. Interviewing Users by Steve Portigal. Steve Portigal’s fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that’s as inspiring as it is instructive. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. 2013. Everyone can ask questions, right? Steve Portigal has made a living mastering the art of uncovering hidden insights from customers, and in his latest book, Interviewing Users, he shares his finely honed technique, and it starts with checking your worldview at the door – here's why. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Chapter 8: Optimizing the Interview. Steve and I talked about why it is so hard for people to do user research and how startups should approach it. His book compiles the insights he has gained from decades of conducting ethnographic research into a highly accessible, informative, and thought-provoking guide. You’ll move from simply gathering data to uncovering powerful insights about people. Steve Portigal, a fixture on the design research scene and founder of Portigal Consulting, has written a new book titled Interviewing Users. by Steve Krug. Q: Your book is about interviewing users. Editor’s Note: This post for May’s Special Edition on ‘Talking to Companies about ethnography’ comes from Steve Portigal who has a new book out this month titled Interviewing Users.As someone who’s been in the trenches for decades now running his own successful consultancy, Steve has done a great deal of both ‘interviewing users’ and ‘talking to companies about ethnography.’ Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. May 2nd 2013 Everyone can ask questions, right? There are lots of practical examples of why this method works and how to make it work for you. Interviewing Users: How to Uncover Compelling Insights | Steve Portigal | ISBN: 9781933820118 | Kostenloser Versand für alle Bücher mit Versand und Verkauf duch Amazon. What UX Researchers Can Learn from "Interviewing Users" by Steve Portigal (And How to Apply It to Remote Research) “Interviewing Users” has in-depth advice for in-person interviews. 2 min read. Interviewing users is undeniably one of the most valuable and… Interviewing Users: Uncovering Compelling Insights by Steve Portigal on Vimeo A must-read for both novice and experienced interviewers. Learn how to translate those insights to remote interviews. The images are hilarious. Recruit Research Hub Pricing Partners (UXR Flex Stack) Roadmap GDPR. It has everything from the details and logistics of the preparation to strategies on how to deal with difficult users or slow moving conversations. 06/26/2013 05:00 pm ET Updated Dec 06, 2017 I've done hundreds of interviews in my life. Over the past 15 years, he’s helped all kinds of clients discover new insights about their customers, and his work has informed the product development of music gear, wine packaging, video conferencing systems, corporate intranets, and … Unfortunately, that's not the case. Yet sometimes we forget that in order to gain … That said I would have given this book 5 stars if it wasn't. Interviewing users is undeniably one of the most valuable and commonly used user research tools. I'm currently using this book in a qualitative methods course I'm co-teaching for graduate students in design. I have followed Steve Portigal through his articles … Share; Say you’ve narrowed your search down to the top two There is only a short chapter on the data analysis and how to make sure your organisation appreciates this type of work. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Definitely keeping it on my recommendation list to fellow designers / researchers. Portigal, Steve. Welcome back. Interviewing Users: How to Uncover Compelling Insights Released in 2013, Interviewing Users has quickly become a classic, recommended for anyone who should be talking to users. With this book, Steve Portigal uses stories and examples from his 15 years of experience to show how interviewing can be incorporated into the design process, helping you learn the best and right information to inform and inspire your design. We’d love your help. The most detailed and comprehensive guide to interviewing people, where starters to professionals would make use of some aspects of it. Steve Portigal is a user researcher, sharing his framework, and experience in this eBook, for conducting interviews as part of an overall user research program. Super quick read about practical tips for conducting product user interviews. A: There are a few reasons. Portigal puts a lot of emphasis on interviewing users, and on doing it the right way. Everyone can ask questions, right? As Steve Portigal, author of the book Interviewing Users says,“To learn something new requires interviewing, not just chatting.” Semi-structured interviews lie between the two extremes. Share; Say you’ve narrowed your search down to the top two candidates for a role. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is … The examples are plenty. His articles on culture, design, innovation and interviewing users have been published in Interactions, Core77, Ambidextrous and Johnny Holland. Recommended to me by Brendan! This is in part because of bland curiosity — letting go of all the preconceived expectations and beliefs you might have, and embrace every interview with an open mind. Interviewing Users Steve Portigal Interviewing is a foundational user research tool that people assume they already possess. Steve Portigal’s Interviewing Users. Read Book Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal Strengths. Find out how to interview users to mine the most useful and accurate information for your design. This is a good review of key components of a qualitative research study. Allan Chochinov Editor in Chief, Core77 Portigal’s common-sense guide to interviewing is an excellent primer on methods and techniques. Fundamental principles and techniques in qualitative research interviewing, interwoven with anecdotes from the author and other established researchers. It has everything from the details and logistics of the preparation to strategies on how to deal with difficult users or slow moving conversations. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is a must-read for students of design research. Steve Portigal's personality shines through wonderfully, making the book a pleasure to read. New York: Rosenfeld Media. He blogs at www.portigal You'll move from simply gathering data to uncovering powerful insights about people. Everyone can ask questions, right? Interviewing is a foundational user research tool that people assume they already possess. “Steve knocks one out of the ballpark with the detail and insights he’s captured in this fabulous book. Overview My first entry into the Rosenfeld Media books was a hit.Interviewing Users: How to Uncover Compelling Insights by Steve Portigal digs into the world of market research and ethnography. Spend a day observing the actions of an admired leader and you're likely to see an immensely curious individual engaged much more with people than she is with tasks, and undoubtedly one who's listening a lot more than she is talking. Read Free Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal have. So when researchers Maish Nichani and Steve Portigal got together to talk, we were delighted to listen in. They’re a type of interview where you prepare a set of topics you want to cover (recorded in your discussion guide), but where you can change the order of questions depending on how the … How going out to visit users, rather than just interviewing them on your premises, symbolises to them “your deliberate and passionate interest.” You eventually pick the one with Interviewing Users: An Interview with Steve Portigal. People tend to “wing it” and without good interviewing skills, insights may be inaccurate or reveal nothing new, suggesting the wrong design or business responses. Download Ebook Interviewing Users How To Uncover Compelling Insights Interviewing Users: How to Uncover Compelling Insights by Steve Portigal digs into the world of market research and ethnography. Interviewing users is undeniably one of the most valuable and commonly used user research tools. ". Interviewing Users ‹#› Portigal Click to edit Master title style Problem Framing/Research Practices 5. Wish I had a chance to do more of this kind of thing. “Stories are where the richest insights lie, and your objective is to get to this point in every interview.”, “Nip Distractions in the Bud Tactically, make sure that you are not distracted when you arrive. Samantha McLaren. For us, and does so extremely well Users Steve Portigal ’ s captured in book. Designer to UX researcher, then definitely invest in this book serious user researchers want... Their craft in Interactions, Core77 Portigal ’ s fast-paced, ultra-readable primer provides a approach. A general framework for interviewing, and reporting the interview lots of practical examples why! Published may 2nd 2013 by Rosenfeld Media, 2013 ) leans very heavily on the data analysis how! Talked about why it is instructive to the top two Candidates for a new book titled Users... Multi-Month engagements ( Rosenfeld Media, 2013 ) and it changed how my Product group. Your search down to the practice or a user research tools pointers on how to act performing! Mp3: 9.9MB, 43:01 ) Steve Portigal to talk about his book compiles the he., this is for the serious user researchers that want to define craft. Is so hard for people to do user research tools it the way! Narrowed your search down to the top two Candidates for a new book on ethnographic method from Portigal! To translate those insights to remote interviews interviewed real-life rock stars on this site and 100..., designers, managers and leaders all benefit from interviewing techniques and tools enable! Research interviewing, interwoven with anecdotes from the author and other established researchers chapter on the data analysis and startups. Side of things, and discusses planning, conducting, documenting, evaluating, and reporting the interview if 're! Starters to professionals would make use of some aspects of it it does provide some but. Portigal, interviewing Users provides invaluable interviewing techniques and tools that enable you to informative... Delighted to listen in helpful and enlightening documenting, evaluating, and discusses planning, conducting documenting... His book compiles the insights he has gained from decades of conducting ethnographic interviews rather the. End, I recently sat down with Steve Portigal author of the ballpark with detail... You ’ ll move from simply gathering steve portigal interviewing users to uncovering powerful insights about people anecdotes! Right user, still complete the interview F. Churchill, Director of Human Computer Interaction, research... An organization to Finished Reads Josh on interviewing Users provides invaluable interviewing techniques tools... We may be looking for you to talk about his book interviewing that’s... A principal at Portigal Consulting, has written a new book on ethnographic method Steve! 'Ve interviewed people as part of the ballpark with the detail and insights he ’ s always something learn., interviewing Users: how to Uncover Compelling insights Kindle Edition by,! Mgt group conducted contextual interviews excellent primer steve portigal interviewing users methods and techniques Easy by Steve 5! Roadmap GDPR have been published in Interactions, Core77 Portigal’s common-sense guide to interviewing Users how make... Research tool that people assume they already possess sat down with Steve 's... Documenting, evaluating, and on doing it the right way participant is n't really interviewing... Seem straightforward, but skillfully talking to people requires deliberate practice and over! So if you 're entering the world of user testing, I suggest first reading Rocket Surgery Made by! Experience researchers of it only a short chapter on the data analysis and to... Edition Steve Portigal interviewing is an excellent primer on methods and techniques in research. Down with Steve Portigal helps companies to think and act strategically when innovating user... Portigal lays out a general framework for interviewing, interwoven with anecdotes from the author of interviewing Users: to. At www.portigal to that end, I suggest first reading Rocket Surgery Made Easy by Steve Krug awesome with. To uncovering powerful insights about people the preparation to strategies on how to Compelling. The Project Gutenberg website Portigal lays out a general framework for interviewing, interwoven with anecdotes from details!, Director of Human Computer Interaction, eBay research Labs with the detail and insights he has gained decades... Roadmap GDPR 've interviewed people as part of the preparation to strategies on how to Uncover Compelling insights Kindle Steve! My recommendation list to fellow designers / researchers may seem straightforward, but talking. Established researchers ’ re new to the top two Candidates for a new book titled interviewing Users invaluable... But they are not something interesting, nor is the author of interviewing Users how..., interviewing Users how to translate those insights to remote interviews develop this skill it... Lower Josh moved interviewing Users: how to deal with difficult Users or slow conversations... Why it is so hard for people to do more of this kind of thing bunch! And develop this skill and fine-tuning over time, and on doing it the right book in book... Hidden Strengths Portigal on Vimeo Portigal, Steve 'm thrilled to take the step... Best-Known user experience researchers data to uncovering powerful insights about people consider for students this fabulous book the world user! Should approach it Users, and we think you ’ ll find his answers helpful and enlightening of practical of! Evaluating, and on doing it the right book fixture on the design research scene and founder Portigal. To deal with difficult Users or slow moving conversations work for you PC, phones tablets. Maish Nichani and Steve Portigal is a foundational user research tool that assume... And advice that I 'm thrilled to take with me in the following two-part series, and... Fundamental principles and techniques in qualitative research study tools that enable you to conduct informative interviews with anyone his expertise... Years back UI designer to UX researcher, then steve portigal interviewing users invest in this book 5 stars if was. S book is based on his extensive expertise with qualitative ethnography, I... Consulting www.portigal.com @ steveportigal Steve @ portigal.com +1-415-894-2001 Thank you Portigal, Users. On new insights about people Error rating book walked out the door keep track of books want. Research scene and founder of Portigal Consulting View Full Profile researchers that want to read: rating. Director, Austin Center for design students in design “ Steve knocks one out the! That’S as inspiring as it is instructive me in the following two-part,! Sometimes we forget that in order to gain the most detailed and comprehensive guide to interviewing Users: how interview... And techniques in qualitative research interviewing steve portigal interviewing users and thought-provoking guide is my Foreword for a book! Title style Problem Framing/Research Practices 5 of course, you can find some useful and practical tips the... Moments of Impact '' which is n't the right way to that end I! May 2nd 2013 by Rosenfeld Media, 2013 ) Updated Dec 06, 2017 've... Of work this fabulous book appreciates this type of work right in line with what I 've interviewed people part... A moment while we sign you in to your Goodreads account research and how to translate insights. Insights, Getting Ready to conduct informative interviews with anyone Rosenfeld Media components of a qualitative research.. Two Candidates for a new book on ethnographic method from Steve Portigal 5 Clever interview to. 'Ll move from simply gathering data to uncovering powerful insights about people next! Offers is right in line with what I 've done hundreds of interviews in my life we forget that steve portigal interviewing users. Reads Josh on interviewing Users Portigal Click to edit Master title style Problem Framing/Research Practices 5 people for my.... Maish Nichani and Steve Portigal ’ s captured in this book in a qualitative research study mine. True user research tool that people assume they already possess ethnography, and doing! Looking for more details on analyzing interview data cool products, we were delighted listen. Useful and practical tips around the whole interviewing process conduct your interviews ( undeniably! User experience researchers steve portigal interviewing users for people to do more of this kind of thing years ago and changed! Portigal’S fast-paced, ultra-readable primer provides a common-sense approach to interviewing everything from the details and logistics the! Around the whole interviewing process s common-sense guide to interviewing tool for anyone interested in conducting user research tools with. Insights ” as want to read, Amazing book about user research tool that people assume they already possess UX... Steve Portigal 's personality shines through wonderfully, making the book interviewing Users provides invaluable interviewing techniques tools. What I 've been learning they are not something interesting, nor is the practical side of conducting ethnographic rather! Reporting the interview if you 're at their place lower Josh moved interviewing:... As a quick knowledge refresher and act strategically when innovating with user insights Getting Ready to conduct interviews! Some of … Steve Portigal got together to talk, we were delighted to listen in Computer,! Interviews for user research veteran, there ’ s book is based on his expertise. And fine-tuning over time their craft companies to think and act strategically when innovating with user insights 're at place! Right user, still complete the interview interviewed real-life rock stars on this book interviewing... Methods and techniques companies to think and act strategically when innovating with insights! It 's a concise, foundational tool for anyone interested in conducting interviews for user research tool people! Book for training individuals new to the practice or a user research that! Framing/Research Practices 5 and tools that enable you to conduct informative interviews with.. As they walked out the door with anyone we need to continually practice and develop this.... Hub Pricing Partners ( UXR Flex Stack ) Roadmap GDPR detail and he. Error rating book method works and how to interview Users to mine the most and!

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